Firing Bad Customers: Just Do It

Business owners if you have a customer that is causing you more problems than actually helping your business, it’s time to fire them. 

Each week at Business Beware we search around for great businesses where we talk with them about what they do, interview them and get their opinions on what they think about the slogan “the customer is always right.”  It’s absolutely amazing how business owners get fired up about bad customers because they put a stink in the air when they’re around.  We always hand out our stickers (created by our awesome partners at Websticker.com) that say “The Customer is NOT Always Right,” and they go nuts over them, especially restaurants!  So many take the sticker and put it on the front of their stores where customers walk in and see it.  It’s hilarious BUT think about it… if customers see this sticker it might make them think “oh I guess I can’t get away with my usual free meal stories…”  How many people that are in the food/restaurant industry have people that eat the whole plate of food and then decide to say it was not good and they want it complemented?  This happens daily around the world.  Now if you put the Business Beware sticker in the front of your store, your customer might think twice.  It definitely works according to the owners at The Reef Cafe.  They said “we put the sticker right as you walk in on the hostess stand and we have had some walk out that we had before that were irate customers and literally some of our employees cheered after they walked out.” 

Let customers know that they can’t keep getting away with what they do, it’s honestly like “stealing” from your business when they do.  Send us an email right now and we will mail you some free stickers for your business.  Send an email to info[at]businessbeware[dot]biz so we know who and where to send them to.  Just do it.