Archive for the ‘Customers’ Category
The Christmas Story Bullies
Okay you know the movie “A Christmas Story?” If you don’t then you seriously must live in a cave or in another world…Do you remember the 2 bullies that hassle Ralphie throughout the movie? These 2 bullies are like your customers that need to be fired. They keep coming back to you giving you a [...]
How the “Grinch CustoMonster” Stole Christmas
You’re a mean one, Mr. CustoMonster You really are a pill, You’re as rude as they come, you’re as charming as an eel, Mr. CustoMonster, You’re a bad banana with a greasy black peel! You’re a non-paying monster, Mr. CustoMonster, The only way you pay us is with coal, Your brain is full of nonsense, [...]
The Retail Chronicles
Okay Black Friday is over with and we all survived or at least most of us did. As we all know this is only the beginning of the holiday shopping for the upcoming Christmas season or as we say here at Business Beware “Tis the season for….the CustoMonster shoppers. In the spirit of the holidays [...]
Why You Should Fire a CustoMonster
Do we really have to answer this question? Here’s our definition of a CustoMonster: a bully. a lack of respect for employees, business owners etc. If a customer is either of part of that definition then you don’t need to business with them. Period. So many people don’t understand this and say “well my business [...]
Freelancers Dealing with Problem Clients
We have had numerous wed designers/freelancers start signing up for Business Beware. For some reason people take advantage of these freelancers and their work. Imagine that? Is Business Beware something a freelancer or web designer can use? Absolutely. You need to get paid for the work you do no matter what that work is and [...]
Retail Stores Fed Up With CustoMonsters
In honor of the upcoming holidays (even though it doesn’t even feel like it here in FL as we sweat all day, everyday) we thought this was appropriate to use when we stumbled across it. Here’s what was written (too good not to share): Dear Customer, You are not always right. And we do make fun [...]
Sometimes Good Customers Just Have a Bad Day
The Customer is Not Always Right. You know how we feel about this and what our website stands for. The customer is not always right because nobody is always right honestly. Take care of your good customers and fire the bad ones, it’s that simple. Bad Customers (aka CustoMonsters) There are a lot of bad [...]
Changing the Small Business World One CustoMonster at a Time
Yes, we are changing and shaking up the small business world. Customers have always dominated the outlets where they had a voice and could rant about businesses and rate them etc. but we decided to put our foot down and raise the roof. Small business owners are so tired of dealing with customers that want [...]
5 Ways To Get Personal About Your Business
So we were chatting with some fellow business owners the other day and the subject came up about how a business could really let others know about them or “get personal” shall we say with those who want to learn more about them. We all know social media is a great tool for others to [...]
Best Thing You Can Do For a Bad Customer is…Click.
Sometimes the best thing you can do for a bad customer or while you’re “pre-qualifying” them over the phone is to just hang up on them. If they don’t get the picture then hang up again. It’s common sense people seriously. Why spend all that time trying to please that customer that you know is not [...]
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We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it. We are here to balance the scales between the businesses and customers.
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