Archive for the ‘Customers’ Category
Collection Agency Percentages Flushed Down the Toilet
For those of you who are trying to collect money from customers and are tired of the collection agencies collecting crazy % from you, we are here to say… we are too. We run small businesses and it’s so aggravating having to pay other companies to collect the money that we worked hard for but [...]
Our Hot Pocket, X-Box Generation…
We love talking with awesome people and this person just makes us feel all giddy inside because he’s the real thing. He gets you pumped up and ready to take on the world in business. We get tired of the same old BS that some experts talk about in business and Scott Gerber is far [...]
The Cake Boss Knows What’s Up
We love the show the “Cake Boss” on TLC because it’s awesome. That whole family just proves how awesome family businesses are and how hard they work. So if you haven’t seen it you definitely need to TIVO it my friends. Well we came across an article/interview with Buddy (the owner) about the show etc. [...]
The Rant and Raves of Customers on Social Media
Have you noticed the way customers use social media, forums, blogs etc. to blast a company and especially about customer service? It’s almost ridiculous how many customers use twitter to rant about how bad a business is. If you do a search for “bad customer” on twitter the only thing that comes up is “bad [...]
Don’t Outsmart Your Common Sense
Okay common sense people. If a customer signs a contract and then decides not to stick with the agreement are you going to write them off? NO. If a customer tells off your employees just because they are angry and are actually the ones in the wrong with the situation are you going to say [...]
A Tale of a Customer Who Would Not Pay…
For those of you not familiar with our “beware letter” you might want to get familiar with it. Here is a letter we just received from a member of ours who used our collection letter service: “Business Beware, you are my hero. I have been trying for 10 months to collect from a customer that [...]
Collect Money From Customers Who Don’t Pay
Have a few customers on your no pay list? Sent out invoice after invoice with no response? Don’t worry it happens to all small businesses and it’s happening more and more with the economy the way it is. Let me ask you this… How much do you pay an agency to collect from your customers? [...]
Dear Customer: “We Will Miss You”
For some reason people like to send in questions to us about how to deal with problematic customers and we have absolutely no idea why No really, we do get a lot of emails from business owners asking us what to do in certain situations with customers whether they should fire them or not. We [...]
Don’t Be Afraid To Post On Business Beware
Okay we just want to say this… Don’t be afraid to post your bad customer on Business Beware. It does not make you a bad person or make your business look bad one bit. You are actually doing a great thing by helping fellow business owners out by giving them a heads up about a [...]
Business Beware Show – 6/26/10
Did you miss the show this past Saturday because you were out working hard or trying to actually enjoy your weekend away from work? We don’t blame you one bit so we are going to hook you up with the show from this past Saturday right here. Don’t forget you can subscribe to our shows [...]
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On our blog we talk about owning a business, entrepreneurship, startups, small business tips, our services, dealing with customers and anything that we find awesome.
What is Business Beware?
We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it. We are here to balance the scales between the businesses and customers.
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