Business Beware Blog: Giving Your Business a Voice » business beware show http://blog.businessbeware.biz Debunking the old adage "the customer is always right" Sat, 25 Jun 2011 13:24:30 +0000 en hourly 1 http://wordpress.org/?v=3.1.3 Survey Says….Is The Customer Always Right? http://blog.businessbeware.biz/2011/06/14/survey-says-is-the-customer-always-right/ http://blog.businessbeware.biz/2011/06/14/survey-says-is-the-customer-always-right/#comments Tue, 14 Jun 2011 19:01:26 +0000 bizbeware http://blog.businessbeware.biz/?p=1076
Watch more of our shows on Biz TV right here.

]]> http://blog.businessbeware.biz/2011/06/14/survey-says-is-the-customer-always-right/feed/ 0 What You Can Learn From Gary Vaynerchuk And A Daily Grape Sprinkled On Top http://blog.businessbeware.biz/2011/04/20/what-you-can-learn-from-gary-vaynerchuk-and-a-daily-grape-sprinkled-on-top/ http://blog.businessbeware.biz/2011/04/20/what-you-can-learn-from-gary-vaynerchuk-and-a-daily-grape-sprinkled-on-top/#comments Wed, 20 Apr 2011 15:18:33 +0000 bizbeware http://blog.businessbeware.biz/?p=1025 If you don’t know who Gary Vaynerchuk is then many might say you live in a cave or under a rock. He’s the online wine guy that took his family business to the next level.

We actually found Gary through our friend David Siteman Garland (pretty cool how networking works right?). Since then we have been huge fans of his and immediately bought his book “Crush It!”

For those who don’t know Gary and for those that do here’s what you can learn from this oh so passionate guy who loves what he does and continues to pursue his passion:

  • Set goals and raise the bar each time.
  • Don’t listen to the haters
  • Always get back with people even if you’re busy (see below for an exact example on this one).
  • Let others see your passion for what you do.
  • Believe in what you do and never settle.
  • Let customers know they’re important.
  • Help others along the way.
  • Never stop learning.
  • Reinvent yourself.

These are just a few of the things you can learn from this guy. He’s on fire and his passion is very clear. Some may say he’s loud but many times it takes loud people to be heard over all the smog out there. Even though we have yet to meet him we hear nothing but good things about him and how truly genuine he is. One thing we love about him is that he continually raises the bar and reinvents himself just like he did with winelibrary to dailygrape.

And like we said about “getting back with people” here’s a fine example of when Gary tweeted back at us one day right before he had an event to go to…

Some things to think about:

Looking for an amazing way to advertise your business or start-up?

Learn more about sponsorships for our show where you can get in front of over a million viewers via web/radio and very soon via TV! Learn more here.

Causes to get involved in:

We are very big on supporting causes that are doing great things for others and She’s The First and Girls Who Rock are doing just that. Make sure and check out our interview with Christen Brandt from She’s the First and check out both organizations to learn more.

Entrepreneur Toolkit:

We don’t even need to boast about this because it’s all in the puddin on this one. Natalie put together this amazing Entrepreneur Toolkit that you definitely need to check out. Learn more here. And check out our interview with Natalie as well.

photo credit: getgarythejets.com

]]> http://blog.businessbeware.biz/2011/04/20/what-you-can-learn-from-gary-vaynerchuk-and-a-daily-grape-sprinkled-on-top/feed/ 0 A Dog Named Red and A Burrito: Interview With Mike Adair And Founder Of Red’s All Natural http://blog.businessbeware.biz/2011/04/16/a-dog-named-red-and-a-burrito-interview-with-mike-adair-and-founder-of-reds-all-natural/ http://blog.businessbeware.biz/2011/04/16/a-dog-named-red-and-a-burrito-interview-with-mike-adair-and-founder-of-reds-all-natural/#comments Sun, 17 Apr 2011 01:39:33 +0000 bizbeware http://blog.businessbeware.biz/?p=1021  

 

]]> http://blog.businessbeware.biz/2011/04/16/a-dog-named-red-and-a-burrito-interview-with-mike-adair-and-founder-of-reds-all-natural/feed/ 0 The Stories Of How Small Family Businesses Started And Run Their Business Day To Day http://blog.businessbeware.biz/2011/04/03/the-stories-of-how-small-family-businesses-started-and-run-their-business-day-to-day/ http://blog.businessbeware.biz/2011/04/03/the-stories-of-how-small-family-businesses-started-and-run-their-business-day-to-day/#comments Mon, 04 Apr 2011 03:44:06 +0000 bizbeware http://blog.businessbeware.biz/?p=1017 It’s obvious what we’re passionate about…small business. Not only because we run and own small businesses ourselves but because of the stories of how and why they started, how they stay afloat during the hard times, how families manage to work together and basically everything that goes with running a business. With our show, we’re going to tell THEIR stories.

We can relate to being in a family business because it’s what we do everyday. It’s not easy but at the same time it has a lot of pros as well. We can’t wait to share stories we have already documented with you here very soon.

Have a small business or work with family and want to tell us about it? We want to hear it! Email Ashley ashley(at)businessbewareshow.com and fill us in on who you are and what you do. Also learn other ways to be on the show right here.

 

]]> http://blog.businessbeware.biz/2011/04/03/the-stories-of-how-small-family-businesses-started-and-run-their-business-day-to-day/feed/ 0 When Using Free Wifi Is Over The Line http://blog.businessbeware.biz/2011/03/09/when-using-free-wifi-is-over-the-line/ http://blog.businessbeware.biz/2011/03/09/when-using-free-wifi-is-over-the-line/#comments Wed, 09 Mar 2011 16:02:38 +0000 bizbeware http://blog.businessbeware.biz/?p=991 We had a question come in the other day to the show that talked about a coffee shop owner who has some customers that stop in everyday for hours at a time and use their store wifi but never pay for a cup of coffee.  He asked us if he should ask them to leave or just keep putting up with it.

It’s no surprise that this happens when you put up “free” wifi it’s like a blinking Vegas sign to people. In their minds they expect to use it as long as they want and you as the business owner cannot tell them when to stop. If this is the mindset of your customer then it’s not going to be pretty if you ask them to leave. Kindly ask them if they want anything to drink or need anything. If they reply “no” then just wait a bit. Now if they reply “no” with a sour look on their face as if you’re bothering them then bust out the CustoMonster 3000…kidding.

Seriously though, if they say no the first time then wait to see if they get something and if they still don’t and it’s been quite a while ask them kindly to leave. Now this is not for those that come in and briefly use the wifi and you don’t see them again for weeks. This is the customer that comes in fully knowing he is bringing his lap top or excuse me…ipad to the store and using the wifi access for as long as he wants to because in his mind “he is always right.”

Truly what you should do is put up a sign that says right under your “free wifi” that says “free with a coffee of your choice.”

Have a question for us? Send them to dearrobert(at)businessbewareshow.com

]]> http://blog.businessbeware.biz/2011/03/09/when-using-free-wifi-is-over-the-line/feed/ 0 The Ultimate Father/Daughter Duo Business Show http://blog.businessbeware.biz/2011/02/28/the-ultimate-fatherdaughter-duo-business-show/ http://blog.businessbeware.biz/2011/02/28/the-ultimate-fatherdaughter-duo-business-show/#comments Tue, 01 Mar 2011 03:31:47 +0000 bizbeware http://blog.businessbeware.biz/?p=979

They’re back…

Learn more at BusinessBewareShow.com

]]> http://blog.businessbeware.biz/2011/02/28/the-ultimate-fatherdaughter-duo-business-show/feed/ 0 Good Customers Having a Bad Day http://blog.businessbeware.biz/2011/02/23/good-customers-having-a-bad-day/ http://blog.businessbeware.biz/2011/02/23/good-customers-having-a-bad-day/#comments Wed, 23 Feb 2011 14:38:23 +0000 bizbeware http://blog.businessbeware.biz/?p=968

We had a viewer write in to our show:

“I caught your show the other day and I didn’t understand what the difference was between a bad customer and a CustoMonster. Could you explain?”   -James White – Buffalo, NY

If you have any questions for us and anything we talk about on the show feel free to send us an email: info(at)businessbewareshow.com

Coming to a business near you…

We are getting ready to start making our way to small businesses from all over to talk with them about their business, customers, pre-qualification and more. We might even work in your store with you for the day! If you would like more info on how we can come to your place email Ashley: ashley(at)businessbewareshow.com

Sponsorships

If you’re interested in being a show sponsor or sponsoring a segment learn more right here.

Also we have an awesome thing we are doing for small business owners where you can put your logo on the back of our tshirts we send out all over the US and Canada. More to come soon but feel free to contact Leah for more information: Leah(at)businessbewareshow.com

]]> http://blog.businessbeware.biz/2011/02/23/good-customers-having-a-bad-day/feed/ 2 Feliz Navidad from the Business Beware Show http://blog.businessbeware.biz/2010/12/21/feliz-navidad-from-the-business-beware-show/ http://blog.businessbeware.biz/2010/12/21/feliz-navidad-from-the-business-beware-show/#comments Tue, 21 Dec 2010 19:31:45 +0000 bizbeware http://blog.businessbeware.biz/?p=843

Merry Christmas from the Business Beware Show! Tis the season to be jolly…and eat lots of food!

Tickets just went live for UnGeeked Orlando today. Make sure and get your tickets so you don’t miss out on the party in March! Get tickets here.

*background credit: Vladstudio
]]> http://blog.businessbeware.biz/2010/12/21/feliz-navidad-from-the-business-beware-show/feed/ 0 Are you ready for new episodes of the Business Beware Show? http://blog.businessbeware.biz/2010/11/28/are-you-ready-for-new-episodes-of-the-business-beware-show/ http://blog.businessbeware.biz/2010/11/28/are-you-ready-for-new-episodes-of-the-business-beware-show/#comments Sun, 28 Nov 2010 22:08:03 +0000 bizbeware http://blog.businessbeware.biz/?p=779

New episodes coming to local speakers and video near you.

Find out more here.

]]> http://blog.businessbeware.biz/2010/11/28/are-you-ready-for-new-episodes-of-the-business-beware-show/feed/ 0 Have You Ever Heard That You Should Train Your Customer? http://blog.businessbeware.biz/2010/10/12/have-you-ever-heard-that-you-should-train-your-customer/ http://blog.businessbeware.biz/2010/10/12/have-you-ever-heard-that-you-should-train-your-customer/#comments Tue, 12 Oct 2010 21:37:26 +0000 bizbeware http://blog.businessbeware.biz/?p=671 We came across an article the other day a guy wrote that’s based in England stating how you should treat customers and how you should train them…yes, it said train them. We had a little too much fun with this one since it was our “stuck on stupid” segment too.

Watch the show here.

What are your thoughts on training a customer?

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