Posts Tagged ‘customer not always right’
Verizon Rep says “Customer is Not Always Right”
We stumbled across this little ditty today from The Consumerist – “Verizon Guy Tells Me the Customer is No Longer Always Right.” Thought this was interesting and wanted to share it with you all and get your thoughts on it. You know where we stand on this….the customer is not always right but there are [...]
Firing Bad Customers: Just Do It
Business owners if you have a customer that is causing you more problems than actually helping your business, it’s time to fire them. Each week at Business Beware we search around for great businesses where we talk with them about what they do, interview them and get their opinions on what they think about the [...]
Customers, You’re Not Always Right
Why is this so hard for some businesses to say? Some business owners say “Yes! The customer is not always right!” While others go around the topic and let the customers walk all over them. It’s okay to fire your customers, you actually should fire your bad customer! I talked with a lady the other [...]
Business Beware Radio: Life Lock and American Bridal
We had a great show this past Saturday (4/24) and if you missed it you’re in luck because we have it right here for you to listen to! We had special guests Mike Prusinski the VP of Corporate Communications of LifeLock.com and Shirley Tan, the founder of AmericanBridal.com. Both guests provided us information about what [...]
Bad Customer Service or Bad Customers?
Okay so have you ever noticed that when you do a Google search for “bad customers” it always comes up with “bad customer service?” Crazy right? Well we at Business Beware are here to change that and make others aware of the other side of what business owners have to deal with, you’re welcome. To [...]
IronMommies, Wedding Planners and Greeting Cards
What do IronMommies, wedding planners and greeting cards have in common?? They are all going to be on the Business Beware Radio Show this Saturday is what it is. We have special guests Shelley and Robyn from IronMommies.com talking about what a great thing they have going on for awesome moms all over the country. [...]
Go Ahead, Fire Your Customer
I was talking with someone the other day about what Business Beware was and explaining it all and they thought it was awesome of course. But what they told me was something I hear more often than I thought I would…. “I had no idea I could fire my customer.” Of course you can fire [...]
The Reverse Better Business Bureau, Literally
So have you thought at some point “man there needs to be a website for businesses to use like the BBB to warn each other about bad customers…” Well guess what? BusinessBeware.Biz is exactly that. Businesses can warn each other about difficult and non-paying customers in their area. It’s true the customer is not always [...]
Do you believe the customer is always right?
Maybe you do, but we don’t. And not saying they are always wrong just simply that no single person is ever always right. There are two sides to every story and that is why BusinessBeware.Biz is here for you the business owner. We have a great show coming up this Saturday 3/27. We will be [...]
Business Beware Radio Show 3/20/10
We have some great stuff to talk about this Saturday (2-3pm est) and you should be listening in! We have special guests Sal Siodoti Jr. (one of our previous spotlights), Mikey Rox and John Tantillo. These are some great people to check out and for more show information visit our official radio show page at [...]
What is Business Beware?
What’s on our blog?
On our blog we talk about owning a business, entrepreneurship, startups, small business tips, our services, dealing with customers and anything that we find awesome.
Sign up for a FREE Business Beware membership
Learn more how Business Beware works
Who are we?
We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it.
You got served, Business Beware style...
Our Recent Thoughts
Posts from the past
Our Photos
Check out this great stuff...
