Posts Tagged ‘customer not always right’
It’s the most wonderful time of the year!
Just so you know Christmas is our absolute favorite time of the year and with that we are taking the day off. So if you happen to be trying to sign up or contact us on Christmas day don’t expect a quick email because we will be drowning ourselves into some amazing food, great family [...]
Retail Stores Fed Up With CustoMonsters
In honor of the upcoming holidays (even though it doesn’t even feel like it here in FL as we sweat all day, everyday) we thought this was appropriate to use when we stumbled across it. Here’s what was written (too good not to share): Dear Customer, You are not always right. And we do make fun [...]
Angry Customer Leaves “Surprise” on Business Owners Doorstep
I’m sure from the title you’re imagining just what we are about to say…let’s just say the business owner doesn’t own a dog. Still not getting it? Apparently a customer got so mad at a business owner for not giving them a proper discount that they decided to take the matter in their own hands [...]
Business Beware in 4G
We took a break in the office and decided to create a fun video for you that explains Business Beware in 1 minute and 18 seconds. You know the drill, if you have problem customers then call them out on it and warn others – Business Beware.
Verizon Rep says “Customer is Not Always Right”
We stumbled across this little ditty today from The Consumerist – “Verizon Guy Tells Me the Customer is No Longer Always Right.” Thought this was interesting and wanted to share it with you all and get your thoughts on it. You know where we stand on this….the customer is not always right but there are [...]
Firing Bad Customers: Just Do It
Business owners if you have a customer that is causing you more problems than actually helping your business, it’s time to fire them. Each week at Business Beware we search around for great businesses where we talk with them about what they do, interview them and get their opinions on what they think about the [...]
Customers, You’re Not Always Right
Why is this so hard for some businesses to say? Some business owners say “Yes! The customer is not always right!” While others go around the topic and let the customers walk all over them. It’s okay to fire your customers, you actually should fire your bad customer! I talked with a lady the other [...]
Business Beware Radio: Life Lock and American Bridal
We had a great show this past Saturday (4/24) and if you missed it you’re in luck because we have it right here for you to listen to! We had special guests Mike Prusinski the VP of Corporate Communications of LifeLock.com and Shirley Tan, the founder of AmericanBridal.com. Both guests provided us information about what [...]
Bad Customer Service or Bad Customers?
Okay so have you ever noticed that when you do a Google search for “bad customers” it always comes up with “bad customer service?” Crazy right? Well we at Business Beware are here to change that and make others aware of the other side of what business owners have to deal with, you’re welcome. To [...]
IronMommies, Wedding Planners and Greeting Cards
What do IronMommies, wedding planners and greeting cards have in common?? They are all going to be on the Business Beware Radio Show this Saturday is what it is. We have special guests Shelley and Robyn from IronMommies.com talking about what a great thing they have going on for awesome moms all over the country. [...]
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On our blog we talk about owning a business, entrepreneurship, startups, small business tips, our services, dealing with customers and anything that we find awesome.
What is Business Beware?
We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it. We are here to balance the scales between the businesses and customers.
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