Posts Tagged ‘customer service’
The Ever Slow Paying Customer
Hello amazing people! We just had this testimonial come in today from a new member of ours – Keith Sanchez about using our “beware letter.” “A customer of mine owed our business a total of $3200 after a project we did for him over a year ago. We were about to write him off and [...]
How the “Grinch CustoMonster” Stole Christmas
You’re a mean one, Mr. CustoMonster You really are a pill, You’re as rude as they come, you’re as charming as an eel, Mr. CustoMonster, You’re a bad banana with a greasy black peel! You’re a non-paying monster, Mr. CustoMonster, The only way you pay us is with coal, Your brain is full of nonsense, [...]
Why You Should Fire a CustoMonster
Do we really have to answer this question? Here’s our definition of a CustoMonster: a bully. a lack of respect for employees, business owners etc. If a customer is either of part of that definition then you don’t need to business with them. Period. So many people don’t understand this and say “well my business [...]
Changing the Small Business World One CustoMonster at a Time
Yes, we are changing and shaking up the small business world. Customers have always dominated the outlets where they had a voice and could rant about businesses and rate them etc. but we decided to put our foot down and raise the roof. Small business owners are so tired of dealing with customers that want [...]
Have You Ever Heard That You Should Train Your Customer?
We came across an article the other day a guy wrote that’s based in England stating how you should treat customers and how you should train them…yes, it said train them. We had a little too much fun with this one since it was our “stuck on stupid” segment too. Watch the show here. What [...]
Angry Customer Leaves “Surprise” on Business Owners Doorstep
I’m sure from the title you’re imagining just what we are about to say…let’s just say the business owner doesn’t own a dog. Still not getting it? Apparently a customer got so mad at a business owner for not giving them a proper discount that they decided to take the matter in their own hands [...]
Business Beware in 4G
We took a break in the office and decided to create a fun video for you that explains Business Beware in 1 minute and 18 seconds. You know the drill, if you have problem customers then call them out on it and warn others – Business Beware.
Getting Caught Up in Customer Rants on Social Media
We see a lot of businesses getting caught up in the whole thing where customers rant and rave on social media about how a certain business did them wrong or why they hate them etc. Of course you want to listen to them and see if you can find out what happened, why they feel [...]
No McNuggets?! I Bust Yo Window
We stumbled across this article today: Steve Slater to McNugget rage: Customer service or customer to blame? This is what is tripping us out about how others are receiving these stories (not dissing this article just the title) is that the media are making it out to be like Steven did this because he hated [...]
Don’t Outsmart Your Common Sense
Okay common sense people. If a customer signs a contract and then decides not to stick with the agreement are you going to write them off? NO. If a customer tells off your employees just because they are angry and are actually the ones in the wrong with the situation are you going to say [...]
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On our blog we talk about owning a business, entrepreneurship, startups, small business tips, our services, dealing with customers and anything that we find awesome.
What is Business Beware?
We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it. We are here to balance the scales between the businesses and customers.
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