Posts Tagged ‘fire a customer’
Why You Should Fire a CustoMonster
Do we really have to answer this question? Here’s our definition of a CustoMonster: a bully. a lack of respect for employees, business owners etc. If a customer is either of part of that definition then you don’t need to business with them. Period. So many people don’t understand this and say “well my business [...]
Best Thing You Can Do For a Bad Customer is…Click.
Sometimes the best thing you can do for a bad customer or while you’re “pre-qualifying” them over the phone is to just hang up on them. If they don’t get the picture then hang up again. It’s common sense people seriously. Why spend all that time trying to please that customer that you know is not [...]
When to fire your customer
One of our guests on our radio show yesterday Dee Burks was explaining to Ashley and I that they just had to “fire” one of their customers. This was a tough move since this customer made up about 10% of their business. This customer was taking up a lot of their time for small insignificant things which hurt the [...]
More Business Beware
What’s on our blog?
On our blog we talk about owning a business, entrepreneurship, startups, small business tips, our services, dealing with customers and anything that we find awesome.
What is Business Beware?
We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it. We are here to balance the scales between the businesses and customers.
Sign up for a Business Beware membership
Learn more how Business Beware works
Our Recent Thoughts
Posts from the past
Our Photos
Follow Our Show Tweets
