Posts Tagged ‘not always right’
Customers, You’re Not Always Right
Why is this so hard for some businesses to say? Some business owners say “Yes! The customer is not always right!” While others go around the topic and let the customers walk all over them. It’s okay to fire your customers, you actually should fire your bad customer! I talked with a lady the other [...]
The Customer Is NOT Always Right – Business Beware Radio Show
Yeah I totally just said that the customer is not always right and no I am not crossing the line with saying that. The business owner is not always right either, no one is honestly. So for someone to say that the customer is always right is wrong. Business Beware is taking this to the [...]
What Do Customers Do That Bug You?
Business Beware wants to know what do customers do that bug you? It doesn’t matter where you work, you deal with customers day in and out so we want to know what they do that bugs you… Ashley, co-founder of Business Beware, explains how you can submit your videos. If you tend to be camera [...]
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We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it. We are here to balance the scales between the businesses and customers.
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