Posts Tagged ‘problem customers’
Don’t Be Afraid To Post On Business Beware
Okay we just want to say this… Don’t be afraid to post your bad customer on Business Beware. It does not make you a bad person or make your business look bad one bit. You are actually doing a great thing by helping fellow business owners out by giving them a heads up about a [...]
You Know You’re A Bad Customer When…
You know you’re a bad customer when….. 1. You eat all your wings and then when the waiter comes back you say “these wings were terrible. I want the meal free.” 2. You follow the service tech around the yard telling him how to do everything (why did you call them out then if you [...]
Customers, You’re Not Always Right
Why is this so hard for some businesses to say? Some business owners say “Yes! The customer is not always right!” While others go around the topic and let the customers walk all over them. It’s okay to fire your customers, you actually should fire your bad customer! I talked with a lady the other [...]
When Customers Don’t Listen
Have you ever thought that customers just don’t seem to listen sometimes? I can’t tell you how many times I feel like I repeat myself to a customer and they still don’t listen. I answered the phone today at the office and listened to what the customer had to say and then politely said “well [...]
Business Mediation for Bad Customers
Ashley had a great idea on how we could deal with bad customers on our radio show this past Saturday. It was a vision from above……or maybe just gas! Anyway her idea was to challenge that bad customer who is just hard to deal with or won’t pay their bills to a game. It could [...]
What Do Customers Do That Bug You?
Business Beware wants to know what do customers do that bug you? It doesn’t matter where you work, you deal with customers day in and out so we want to know what they do that bugs you… Ashley, co-founder of Business Beware, explains how you can submit your videos. If you tend to be camera [...]
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We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it.
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