Posts Tagged ‘wsrq radio’
Business Mediation for Bad Customers
Ashley had a great idea on how we could deal with bad customers on our radio show this past Saturday. It was a vision from above……or maybe just gas! Anyway her idea was to challenge that bad customer who is just hard to deal with or won’t pay their bills to a game. It could [...]
Customer service?
It’s really funny that at this date when you do a search for “bad customer” the first page comes up with blogs and experiences of the bad customer. After the first page almost everything else is about “bad customer service.” My point being that there are so few queries on a “bad customer” compared to [...]
Dealing With Difficult Customers – Radio Show 3/20
We had a great show this past Saturday on 3/20. We started talking about our new section we will have each week about “stuck on stupid” customers. These stories are ones we have come across on the internet and want to share with you because they are hilarious. We had special guests: Mikey Rox, Sal [...]
Business Beware Radio Show – Behind the scenes
We have started taking raw footage before, during and after our radio show with BusinessBeware.Biz We will talk about what is coming up on the show, guests, subjects we discuss and you can see just who we are. We have nothing to hide, we love what we are doing with Business Beware and what we are [...]
Business Beware Radio Show
We had a great radio show again today on WSRQ 1120 A.M. and 106.9 F.M. in Sarasota Fl. Our guests were Mikey Rox with PaperRoxScissors. Mikey has a copy writing and creative consulting company in NY. He was explaining how his clients and customers sometimes have to be conditioned to what will work best for them, [...]
Sal Siodoti Sr.
Our radio show today was dedicated to Sal Siodoti Sr. who past away this week. Sal Jr. was on our radio show today. Their company has been spotlighted on our website in the past. Our thoughts and prayers to you and your family Sal.
Consumer Blacklist, We Aren’t
O.K. so for the last week I have heard several times that some have compared us to a consumer based black list. I can assure you that this is the last thing that we are. We have gone completely out of our way to make our website and radio show as clean as possivle and [...]
When to fire your customer
One of our guests on our radio show yesterday Dee Burks was explaining to Ashley and I that they just had to “fire” one of their customers. This was a tough move since this customer made up about 10% of their business. This customer was taking up a lot of their time for small insignificant things which hurt the [...]
Business Beware collection letter
Be sure to check our website if you are needing to collect from a customer that will not pay you. We offer a collection letter that you can use instead of giving up a percentage of your money to a collection agency. To date the collection letter is showing results of over 90% to those [...]
Pre-qualify your customers
There have been many times that I have had to pre-qualify my new customers before I would go out or send my employees out to give a bid or do work. Sometimes customers just do not understand what the cost will be for services we offer. So it is important that prior to wasting any one’s [...]
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On our blog we talk about owning a business, entrepreneurship, startups, small business tips, our services, dealing with customers and anything that we find awesome.
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We were tired of reading books and hearing from "experts" about how to deal with customers, yada, yada... when they have never owned a business. Most of them write that stuff for fluff but we are the non-fluff small business people who decided to go against the "experts." Here at Business Beware we don't whine and complain about how bad a customer was, we do something about it. We are here to balance the scales between the businesses and customers.
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